We went around 1145; Fries were old, mcchickens were reheated, hot and soggy. Mcnuggets weren't crispy, very soft. No lettuce on daily double. Had to wait almost 10 min for order. Guy at window seemed like he didnt want to be there.
Serving classic burgers and fries in Kewaskum
Classic, long-running fast-food chain known for its burgers & fries.
We went around 1145; Fries were old, mcchickens were reheated, hot and soggy. Mcnuggets weren't crispy, very soft. No lettuce on daily double. Had to wait almost 10 min for order. Guy at window seemed like he didnt want to be there.
This location is consistently poor performing. Wait times are long and more often then not something is missing or wrong. The employees are rude when you ask them to fix their mistakes. Management is ALWAYS there when things are bad and still nothing improves. Unless management is reprimanded or changed for this locations terrible performance, it will always be the same :(
When I ordered my latte, I wanted caramel and I had to catch her that she only put in a regular one....
I always seem to have a hard time getting food here. A while ago I had to show a credit card statement to prove I bought food after waiting and never receiving my order and recently I got heckled by an older lady after trying to get a large drink with my order. Between food wait times and these experiences id wait to get McDonald's til west bend.
I really wish I could put this place at 0 stars because of the worker Jean. I came here at 8:00 pm on January 11th 2026. It is and was packed when I was there and wouldn’t let us sit in the back area. (See photo 1 ) A lady named Jean kept telling everyone that we cannot sit here people were standing and eating, and being crowded into the little tables trying to eat. I also was trying to talk to Jean and she was very very rude. Walking away while I was talking and trying to ask a question. She is a very rude and disrespectful person and I don’t know why she is working at a place that has to deal with people. She kept ignoring me and walking away from me. Jean made my experience absolutely horrible. If I was the manager I would fire her. Let’s create a petition to get Jean fired.
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